Privacy Policy

Introduction

TICARE HEALTH values the privacy of users, and privacy is your important right. When you use our services, we may collect and use your relevant information. We hope to explain to you through this "Privacy Policy" how we collect, use, store and share this information when using our services, and how we provide you with access, update, control and protection of this information. This "Privacy Policy" is closely related to the services you use. I hope you read it carefully and, when necessary, follow the guidelines of this "Privacy Policy" to make the choices you deem appropriate. For the relevant technical terms involved in this "Privacy Policy", we try to be concise and concise, and provide links to further explanations for your understanding.

By using or continuing to use our services, you agree to our collection, use, storage and sharing of your information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or related matters, please contact us at enquiry@ticarehealth.com.

Information We May Collect

When we provide services, we may collect, store and use the following information about you. If you do not provide relevant information, you may not be able to register as our user or enjoy some of the services we provide, or you may not be able to achieve the intended effect of the relevant services.

Information You Provide

Relevant personal information you provide to us when you register an account or use our services, such as phone number, email or bank card number;

Shared information that you provide to other parties through our Services, and information that is stored when you use our Services.

Your information Shared With Other Parties

Shared information about you provided by other parties when using our services.

Information We Obtain About You

We may collect the following information when you use the service:

Log information refers to the technical information that the system may automatically collect through cookies, web beacons or other means when you use our services, including: device or software information, such as your mobile device, web browser or used to access our services configuration information, your IP address and the version and device identifier used by your mobile device;

Information searched or browsed when using our services, such as web search terms you use, social media page url addresses you visit, and other information<p>and content details you browse or request when using our services; information about you Information about mobile applications (APPs) and other software you have used, and information about your previous use of such mobile applications and software;

Information about your communications through our Services, such as the account numbers you have communicated with, and the time, data and duration of the communications;

Location information refers to the information about your location that is collected when you turn on the device location function and use our location-based services, including:

1. When you use our service through a mobile device with positioning function, your geographic location information is collected through GPS or WiFi;

2. The real-time information including your geographic location provided by you or other users, such as your location information contained in the account information you provide, shared information uploaded by you or others showing your current or previous geographic location, Geotagging information contained in photos shared by you or others;

You can stop the collection of your geographic location information by turning off the location feature.

How We May Use the Information

We may use the information collected in the course of providing services to you for the following purposes:

1. Provide you with services;

2. When we provide services, for identity verification, customer service, security prevention, fraud detection, archiving and backup purposes, to ensure the security of the products and services we provide to you;

3. Help us design new services and improve our existing services; enable us to better understand how you access and use our services, so as to respond to your individual needs, such as language settings, location settings, personalized help services and instructions, or to you and other users other responses;

4. To provide you with more relevant advertisements in lieu of commonly placed advertisements; to evaluate our services advertising and other promotions and promotions in and to improve the effectiveness of; software certification or management to manage software upgrades; to allow you to participate in surveys about our products and services.

In order to give you a better experience, improve our services or other purposes that you agree to, we may aggregate or personalize the information collected through a service on the premise of complying with relevant laws and regulations for our other services. For example, the information collected when you use one of our services may be used in another service to provide you with specific content, or to show you information about you that is not generally pushed. You can also authorize us to use the information provided and stored by that service for our other services if we provide the corresponding option in the relevant service.

How you can access and control your personal information

We will do everything possible to take appropriate technical means to ensure that you can access, update and correct your registration information or other personal information provided when using our services. When accessing, updating, correcting and deleting the aforementioned information, we may require you to authenticate to ensure account security.

Information We May Share

Except in the following cases, we and our affiliates will not share your personal information with any third party without your consent.

We, and our affiliates, may share your personal information with our affiliates, partners and third-party service providers, contractors and agents (such as communication service providers that send emails or push notifications on our behalf, map service providers that provide location data) (they may not be located in your jurisdiction) for the following purposes:

1. To provide you with our services;

2. To achieve the purposes described in the "How We May Use Information" section;

3. Perform our obligations and exercise our rights in the "Qiming Service Agreement" or this "Privacy Policy";

4. Understand, maintain and improve our services.

If we or our affiliates share your personal information with any of these third parties, we will endeavour to ensure that such third parties use your personal information in compliance with this Privacy Policy and other appropriate confidentiality and confidentiality requirements we require them to comply with. safety measures.

As our business continues to develop, we and our affiliates may enter into mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will notify you before the transfer.

We or our affiliates may also retain, store or disclose your personal information for the following purposes:

1. Comply with applicable laws and regulations;

2. Comply with the provisions of a court order or other legal process;

3. Comply with the requirements of relevant government agencies.

Use reasonably necessary to comply with applicable laws and regulations, safeguard the public interest, or protect the personal and property safety or legitimate rights and interests of our customers, us or our group companies, other users or employees.

Information Security

We only retain your personal information for the period necessary for the purposes described in this "Privacy Policy" and for the time limit required by laws and regulations.